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Customer Service


Fabfabricsonline.com offers several shipping solutions:

Regular Postage: We aim to process orders within 24 hours of receipt and are received within 20-25 business days of processing.  

For orders totaling less than $100.00, a $7.99 shipping fee will apply, otherwise, orders above $100 will be shipped for free. Your orders may be placed online 24 hours a day. The online order processing department is open Monday through Friday, so if your order is placed on the weekend, it will be processed the next business day of the following week. For purposes of shipping, business days are considered Monday through Friday.

Upgrade: You may also choose to upgrade your shipping options to next day and 2nd day air. These orders will be processed and shipped within 24 hours. The Next Day and 2nd Day Air charges do not apply for Saturday or Sunday delivery. In case you would like to upgrade, please contact us prior to placing the order.

Next Day Air: Your order will be delivered in one business day from the date it ships out provided stock is good. For example, if you place your expedited order on a Monday, it would ship out on Tuesday and arrive on Wednesday; if you place this same order on a weekend, it would ship out the next business day and arrive the following day; i.e. the current date + 2 business days).

2nd Day Air: These orders will be delivered within 2 business days after the order ships (i.e.: the current date + 3 business days) provided stock is good. 

Please note that if shipping charges are not automatically added to your order, you will be notified by Email of the shipping charge before we process your order. You will then need to approve the charge via Email before we process your order.

Cancellation: Most orders are processed electronically in a timely fashion, so should you wish to cancel, please do so within 12 hours of placing your order. Even then, we may not be able to cancel your order if it has already been processed but we will make every effort do to so.

Also, it is understood that any duties, taxes, or tariffs that may be assessed will be your responsibility and you are liable for all charges in connection with your order. Once an order has shipped, it can not be cancelled or returned.

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